Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Currently, there are no volunteer opportunities available.
Adoption fees are $75 for each dog; $55 for each cat; $25 for each hoofed animal; $15 for any other animal and $0 for foul or poultry. The prices are as stated regardless if the animal has already been microchipped, sterilized or vaccinated.
The City of Hot Springs Animal Services strongly encourages citizens to take precaution when allowing pets to be outside uncontained and/or off a leash. For the safety of every pet and the well-being of every pet owner, when taking pets outdoors, make sure they are in a confined area or on a leash to keep everyone safe and in compliance with City ordinances.
“Every week, at least two to three pets end up on the side of the road,” said Animal Services Coordinator Michelle Stone. City Ordinance 10-1-11 (2) refers to dog owners within the city limits keeping their dogs under control to prevent the pets from running at large. This ordinance was put in place to keep citizens and pets safe and out of harm.
The importance of microchipping goes well beyond simply injecting a microchip into your pet(s). When the chip is registered with a national pet database, valuable information is made available to others for situations related to lost pets. The microchip serves as a safety net for instances when a lost pet is separated from its collar and their owner’s contact information.
These lifetime-guaranteed devices transmit a unique ID number that is connected to the owner’s name, valid phone number and any other relevant up-to-date contact information. If a microchipped animal is taken to almost any shelter or a veterinarian office, they’ll be scanned for their owner’s information so they can be returned to their family.
When the City of Hot Springs Animal Services officers are out in the field, they scan every animal for a chip before taking it to the shelter. If the animal has a valid registered microchip, the officers will try to return the pet(s) before taking them into the shelter. Because several owners have microchipped their pets, Animal Services officers have been able to reunite a large amount of lost pets with their families.
Over the course of 2019, the City of Hot Springs Animal Services microchipped more than 500 animals, which includes the animals adopted out and pets brought to the Rabies Drive events and the Animal Services facility.
Owners can bring their pet(s) to the City of Hot Springs Animal Services facility, 319 Davidson Drive, to be microchipped for only $20 a pet. This service is available Monday through Friday, noon to 5 p.m., and takes less than five minutes.
For more information, contact Animal Services at 501-262-2091.
We hold "found" animals a minimum of five business days for an owner to claim them. After that time, the decision to hold an animal is based on space and adoptability. We hold animals as long as we can.
(10-1-6) All dogs and cats over three (3) months of age within the city shall be vaccinated against rabies once each year by a licensed veterinarian, who will issue to the owner a durable metal tag and a certificate of vaccination approved by the Animal Control Authority. Tags must be attached to the collar or harness of the dog or cat and be worn at all times. Tags are not transferable from one dog or cat to another dog or cat.
The health officer and the Animal Control Authority may adopt such other rabies control regulations as they deem necessary for the protection of the public health and safety.
(10-1-7) All dogs and cats over three (3) months of age shall be licensed as provided herein. Application for a dog or cat license shall be made to the licensing authority and shall state the name, address and telephone number of the owner(s); the name, breed, color, age and sex of the dog or cat; and a certificate of rabies vaccination issued by the licensing authority.
Applicants shall pay the following license fees:
Failure to have the animal vaccinated annually will result in revocation of the lifetime license. Un-neutered animals shall not be eligible for a lifetime license.
Application for a license must be made within thirty (30) days after obtaining a dog or cat over three (3) months of age, or within thirty (30) days of establishing residence in the city. This requirement will not apply to a nonresident keeping a dog or cat within the city for no longer than sixty (60) days.
For registered dogs serving the blind or deaf or government owned dogs used for law enforcement, licensing fees shall be waived. All other licensing and vaccination provisions shall apply.
The licensing period shall be for one year and shall be concurrent with the rabies vaccination.
The licensing authority shall include licensed veterinarians who are hereby empowered to collect the license fee and issue a dog or cat license and a durable metal tag at the time a dog or cat is vaccinated for rabies. Dog or cat license receipts shall be collected from such veterinarians by the city clerk on at least a quarterly basis.
Tags must be attached to the collar or harness of the dog or cat and be worn at all times. Tags are not transferable from one dog or cat to another.
(10-1-10) It shall be unlawful for any person to transport any animal in an open vehicle without said animal being restrained in such a manner as to prohibit such animal from leaving or being thrown out of the vehicle while in a public place or upon the public streets. If the animal is tethered, it shall be done in a manner as to prevent such animal from exiting the vehicle and from causing harm to said animal or persons.
CodeRED is an emergency notification service that allows emergency officials to notify residents and businesses by telephone, cell phone, text message and e-mail regarding time-sensitive general and emergency notifications. Only authorized officials have access to the CodeRED system.
Messages regarding the safety, property or welfare of the community will be disseminated using the CodeRED system. The system will be used to send critical communications such as tornado warnings, missing child alerts and evacuation notices.
This system is an enhancement to existing means of communication and is meant to supplement current or past systems used for mass notification.
The CodeRED database currently contains limited information. No resident should assume that their information is in the system. Residents and businesses are encouraged to register for emergency notification alerts on the City of Hot Springs website at www.cityhs.net by clicking on the CodeRED button. When registering, you may contribute additional information if you wish, such as mobile phone numbers, work telephone lines and alternate emergency contact information. Those without internet access can sign-up using computer terminals at the Garland County Library or by calling (501) 321-6743 for assistance. All contact information provided remains private and is only used for emergency notification purposes.
Yes. Fill out the CodeRED registration form but be sure to select the “This address is a business” option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the CodeRED message to their workforce.
*Disclaimer, for businesses in the county, some notifications will not be available.
When an individual registers for CodeRED, they may submit up to four (4) more numbers for the same address.
CodeRED is a service of Emergency Communications Network which takes security and privacy concerns very seriously. They will not sell, trade, lease or loan any citizen supplied data to third parties.
A CodeRED message will have a caller ID of 501-321-6808. We suggest you program this number in your cell phone as a “new contact” and use “City of Hot Springs CodeRED” as the contact name.
Listen carefully to the entire message. You will have the option to repeat the message by pressing any key.
Make sure you have at least one working corded telephone – and be sure to turn the ringer on. The CodeRED sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Only phone numbers registered will be contacted when a CodeRED notification is sent.
Yes, the CodeRED system will leave a message on a machine or on voicemail. The CodeRED system will leave the entire message in one pass.
If the line is busy, CodeRED will try one more time to connect.
• If your contact information has changed and you have not registered your new information.
• If you have only cordless phones in your residence, the power is out and you did not register an alternate phone number.
• If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
• If you have a privacy manager on your main phone and you did not register an alternate phone number.
Yes. The CodeRED Mobile Alert app can be downloaded for free on Google Play and the App Store. It provides advanced, real-time, hyper-local alerts to subscribers within the reach of a given location generated by public safety officials across the United States and Canada. Please visit the mobile app site for further details.
For additional information visit www.cityhs.net/CodeRED or call (501) 321-6743.
If you created a CodeRED login, you can login and unsubscribe yourself and connected numbers/emails. If you still need assistance, call the Stormwater Division at 501-321-6743 and ask to be removed. Please provide which phone number(s), email(s) and/or text message notifications you wish to have removed.
Feel free to contact Senior Engineer Inspector James Hulsey with the City of Hot Springs Engineering Department. He can be contacted at 501-321-6865 or by email at email@example.com.
For more information, visit https://www.cityhs.net/Demolition
Utility color codes are used to identify existing underground utilities in construction area, to protect them from damage during the project. Colored lines and flags are used to mark the underground location and the type of utility.
For more information on Utility Flag Color Code, visit www.cityhs.net/flag-color
When you have agricultural materials that need to be burned, a "Burn Permit" is required. Only agricultural materials (no trash) may be burned.
Residential - Free, available seven days a week between 8 a.m. and 5 p.m.
A Burn Permit must be obtained by the owner or occupant of the residential property where the burning will take place. Proof of ownership or occupancy must be verified by driver license, ID card, or recent utility bill statement. The Burn Permit may only be used as per the conditions on the permit.
Commercial - $25, available Monday through Friday between 8 a.m. and 5 p.m.
All commercial or second party persons wishing to burn must obtain a commercial burn permit for $25 through the Fire Marshall’s office. In some cases, the Fire Marshall may need to visually inspect the site and or materials to be burned. The Burn Permit may only be used as per the conditions on the permit. Burn Permits can be obtained from the Central Fire Station only at 310 Broadway Avenue between Olive and Orange streets.
For more information on Open Burning, visit the Arkansas Department of Environmental Quality.
The Hot Springs Fire Department has numerous stations that cover areas within the city limits. If you are outside the city limits and you are in Garland County, your fire department will vary upon location. Check out the Garland County website for more information.
The Hot Springs Farmers & Artisans Market vendor application process and vendor scheduling can be found at http://www.hotspringsfarmersmarket.com/.
For more information, call 501-262-8049 or email firstname.lastname@example.org.
Unless released with a citation all persons arrested by the Hot Springs Police Department are transported to the Garland County Detention Center which has a jail roster that is accessible online at https://www.garlandcounty.org/198/Inmate-Roster. Persons undergoing processing immediately following their arrest may not appear on the jail roster until processing has been completed. In that event you can call the detention center at (501) 651-7801 and request information by phone.
To request a K9 Unit demonstration call Special Operations Lt. Shaun Roach at 501-321-6789 Ext. 7706, Special Operations Sgt. Eric Wacaster at ext. 6787, Special Operations Sgt. Allen Constant at ext. 7719.
The off-duty officer pay rate starts at $30 per hour with a three hour minimum per officer, per day/night of the event. Depending on the conditions or type of work involved you may choose to offer a higher rate of pay but the three hour minimum is still a prerequisite. All off-duty work is pre-screened by our Special Operations Supervisors. Using the form link provided you can submit a form for consideration outlining the nature and duration of the proposed employment and your request will be reviewed.
To request an off-duty officer, complete this form.
Victims of identity theft should contact the following credit bureaus immediately: Equifax 1-888-766-0008 Transunion 1-800-680-7289 Experian 1-888-397-3742 Then, if you are a Hot Springs resident, you should gather all paperwork/evidence available regarding the identity theft and call our non-emergency number at (501) 321-6789 to report the incident. Alternatively, you may come to the police department at 641 Malvern Avenue and report the incident in person from 8am to 4pm Monday through Friday. Please bring your identification along with all of the documentation involving the matter with you.
To inquire about hiring off-duty officers to work an event call our Special Operations Supervisors at 501-321-6789 ext. 6787 (Sgt. Wacaster) or ext. 7719 (Sgt. Constant).
Accident Reports are available for $10.00 and Incident Reports are available for $5.00 (cash, check, or credit cards) from 8 am - 5 pm, Monday through Friday (except on legal holidays) at the Hot Springs Police Department’s Records Section, 641 Malvern Avenue, Hot Springs, AR 71901. If you need to have a report mailed to you please call 501-321-6789 Ext. 6710 for instructions.
We do not house inmates at our facility. Inmates are housed at the Garland County Detention Center, 3564 Albert Pike Rd, Hot Springs, AR. Or call 501-651-7801.
No. The jail for this area is located at the Garland County Detention Center at 3564 Albert Pike Rd., Hot Springs, AR. The Detention Center’s telephone number is 501-651-7801.
Our FAX number is 1-800-878-3167
The HSPD Records Division can provide fingerprinting, for employment or other purposes, by appointment only.
Call 501-321-6789 and ask for the Records Division to set up an appointment. The appointments can be made at 10 a.m., 10:30 a.m. or between 1:30-3:30 p.m. on Tuesdays and Thursdays.
Once you have arrived at the Hot Springs Police Station, turn right in the lobby and approach the customer service window for service.
The fingerprinting fee is $10.00 (cash, check, or card) and you must present a valid state issued ID.
Hot Springs Police Department Records SectionAttn: Records Supervisor641 Malvern AvenueHot Springs AR 71901
The Solid Waste Department office is open Monday - Friday, 7:30 a.m. - 4:30 p.m.
The Solid Waste Department office is located at 218 Runyon St., Hot Springs, AR 71901.
The Solid Waste Department C.A.P.S. Program is a service for removal of large, bulky items. C.A.P.S., stands for Clean Attractive Property Service, and residential customers who have an active water account that includes a monthly solid waste rate, are afforded two free CAPS collections per year, up to one ton each. To utilize this service, please call 501-321-6921, to schedule a pickup.
Occasionally, you may have more household garbage than will fit in your cart. If you have extra garbage, please notify the Solid Waste Department prior to collection for assistance. Never put more in your cart than it can hold with the lid closed. The collection crew will not dump over-filled carts. The closed lid helps control litter and odors, and prevents spillage when the vehicle dumps the cart. If you routinely have more garbage than will fit in your cart, an additional cart must be requested by calling 501-321-6911.
The cart is city property, and we expect residents to take reasonable care. It must not be painted, mutilated, altered or modified in any way. If the collection truck damages or destroys your cart, it will be replaced at no cost to you. If the responsibility for the damage or loss of a cart cannot be determined, the city will replace it at public expense. If the damage is caused by negligence of the resident, the container will be replaced at a $50.00 charge. Lost or stolen carts will be replaced once at no charge. Any subsequent losses will be the responsibility of the resident. Lost or stolen carts should be reported to the Police and Solid Waste departments.
Yes, leaves and grass clippings can clog the storm drain and cause flooding.
What can you do to help?
Anything other than rainwater being put down the storm drain is a violation of City ordinance.
The City’s storm drain system conveys unfiltered stormwater runoff directly into Hot Springs’ creeks, and ultimately into Lake Hamilton.
Tests show one cigarette butt in two gallons of water will release enough chemicals to kill 80% of aquatic life.
One cigarette butt with tobacco remaining will kill 100% of aquatic life.
Because of impervious surfaces like pavement and rooftops, a typical city block generates more than five times more runoff than a woodland area of the same size.
Hazardous chemicals including soap, oil, grease, and even brake dust can cause great harm to aquatic life.
Contact Neighborhood Services at 501-321-6653.
For all city or county streets, contact Traffic Services at 501-321-6945.
For state streets (MLK Express, highway signs, etc..), contact the Arkansas Department of Transportation.
Contact Traffic Services at 501-321-6945.
As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, can pick up substances resulting from the presence of animals or from human activity. Contaminants that may be present in source water include: Microbial contaminants such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife; Inorganic contaminants such as salts and metals, which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming; Pesticides and herbicides which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses; Organic chemical contaminants including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems; Radioactive contaminants which can be naturally occurring or be the result of oil and gas production and mining activities.
In order to assure tap water is safe to drink, EPA has regulations which limit the amount of certain contaminants in water provided by public water systems. Food and Drug Administration (FDA) regulations establish limits for contaminants in bottled water which must provide the same protection for public health.
All drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk. However, some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from small amounts of contamination. These people should seek advice about drinking water from their health care providers. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791. In addition, EPA/CDC guidelines on appropriate means to lessen the risk of infection by microbiological contaminants are also available from the Safe Drinking Water Hotline.
The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. Our source is surface water from Lakes Hamilton and Ricks We have two water treatment plants: Lakeside and Ouachita. The Lakeside Plant treats surface water from Lake Ricks. The Ouachita Plant treats surface water from Lake Hamilton.
The Arkansas Department of Health has completed a Source Water Vulnerability Assessment for City of Hot Springs. The assessment summarizes the potential for contamination of our sources of drinking water and can be used as a basis for developing a source water protection plan. Based on the various criteria of the assessment, our water sources have been determined to have a low to high susceptibility to contamination. You may request a summary of the Source Water Vulnerability Assessment from our office.
Cryptosporidium is a microbial pathogen found in surface water throughout the U.S. It lives and reproduces only with the host. In the environment, Cryptosporidium exists as a thick walled oocyst, containing four organisms. Monitoring by Hot Springs Water Department in 2019 indicated no oocysts in the proposed Lake Ouachita Intake that is being considered for construction. It is important to know that although filtration removes Cryptosporidium, the most commonly used filtration methods cannot guarantee 100 percent removal. Ingestion of Cryptosporidium may cause cryptosporidiosis, an abdominal infection. Symptoms of infection include nausea, diarrhea, and abdominal cramps. Most healthy individuals can overcome the disease within a few weeks. However, immuno-compromised people are at greater risk of developing life threatening illness. We encourage immuno-compromised individuals to consult their doctor regarding appropriate precautions to take to avoid infection. Cryptosporidium must be ingested to cause disease, and it may be spread through means other than drinking water.
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. We are responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.
If you have any questions about this report or concerning your water utility, contact Cody Howell, Water Production Facilities Manager, at 501-767-4888. We want our valued customers to be informed about their water utility. If you want to learn more, please visit our website www.cityhs.net. We hold regular meetings on the first and third Tuesday of each month at 7:00 PM at the Hot Springs City Hall Board of Chambers. Contact Cody Howell if you have any questions.
Emergency Services: 501-321-6200
Customer Service: 501-321-6880
Emergency Service: 501-623-5621
If you need your water turned off because you have a leak or need to make repairs, call 501-623-5621. Available 24-hours a day, 7 days a week.