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1. What are your hours of operation?

The Solid Waste Department office is open Monday - Friday, 7:30 a.m. - 4:30 p.m.

2. Where is the Sanitation office located?

The Sanitation office is located at 218 Runyon St., Hot Springs, AR 71901.

3. What about garbage that won't fit in the cart?

Occasionally, you may have more household garbage than will fit in your cart. If you have extra garbage, seal it in a plastic bag and place it next to your cart (no boxes, please). Never put more in your cart than it can hold with the lid closed. The collection crew will not dump overfilled carts. The closed lid helps control litter and odors, and prevents spillage when the vehicle dumps the cart. If you routinely have more garbage than will fit in your cart, an additional cart must be requested by calling 501-321-6911.

4. What happens if my cart is lost or stolen?

The cart is city property, and we expect residents to take reasonable care. It must not be painted, mutilated, altered or modified in any way. If the collection truck damages or destroys your cart, it will be replaced at no cost to you. If the responsibility for the damage or loss of a cart cannot be determined, the city will replace it at public expense. If the damage is caused by negligence of the resident, the container will be replaced at a $50.00 charge. Lost or stolen carts will be replaced once at no charge. Any subsequent losses will be the responsibility of the resident. Lost or stolen carts should be reported to the Police and Sanitation departments.

5. Do I take my cart with me when I move?

The cart is issued to a specific street address, and must not be moved from that address. If you are moving somewhere else where the city collects garbage, you will get a cart assigned to that location.

6. Do I take my cart with me when I move?

The cart is issued to a specific street address, and must not be moved from that address. If you are moving somewhere else where the city collects garbage, you will get a cart assigned to that location.