Show All Answers

1. When should I call 911?

Immediately call 911 any time there is an emergency or you feel your safety or health is threatened. If you have a doubt, call 911. For non-emergency Fire Department related questions, call 501-321-6970.

2. What do I need a burn permit for and how do I get it?

When you have agricultural materials that need to be burned, a "Burn Permit" is required. Only agricultural materials (no trash) may be burned.

Residential - Free, available seven days a week between 8 a.m. and 5 p.m.

A Burn Permit must be obtained by the owner or occupant of the residential property where the burning will take place. Proof of ownership or occupancy must be verified by driver license, ID card, or recent utility bill statement. The Burn Permit may only be used as per the conditions on the permit.

Commercial - $25, available Monday through Friday between 8 a.m. and 5 p.m.

All commercial or second party persons wishing to burn must obtain a commercial burn permit for $25 through the Fire Marshall’s office. In some cases, the Fire Marshall may need to visually inspect the site and or materials to be burned. The Burn Permit may only be used as per the conditions on the permit. Burn Permits can be obtained from the Central Fire Station only at 310 Broadway Avenue between Olive and Orange streets.

For more information on Open Burning, visit the Arkansas Department of Environmental Quality.

3. How do I get a copy of a fire report?

Fire reports may be obtained for $10 from the Central Fire station, 310 Broadway Avenue between Olive and Orange streets Monday through Friday between 8 a.m. and 5 p.m.

4. How many fire stations are there in the Hot Springs Fire Department?

There are five strategically located fire stations that serve the city of Hot Springs. See our stations page for more information.

5. Which fire station protects my house?

Use the information on the fire stations page to determine which fire station is closest to your home. Remember, in an emergency, the closest available resource will respond regardless of where it is normally assigned.

6. What is the difference between a fire engine and a fire truck?

Basically, a fire engine carries the hose and pumps the water that firefighters use to extinguish fires. A fire truck has a large ladder and numerous other specialized tools used to perform rescues and other tasks that support the firefighters who are attacking the fire.

7. What do the numbers on the fire engines mean?

It is the means by which commanders and other units identify one another when communicating with them, especially at an emergency when there are multiple units involved. The numbers and striping are made from reflective tape making the apparatus more visible at night for safety.

8. How do I become a Hot Springs firefighter?

The application process to become a firefighter is handled by the City of Hot Spring Human Resources Department. Applications to become firefighter are taken on yearly basis normally in the early spring. For more information call 501-321-6841.

9. Where can I get my fire extinguisher refilled?

The Hot Springs Fire Department does not service or refill fire extinguishers. Look in the yellow pages under fire equipment to locate companies that do.

10. Why is my smoke alarm making a funny sound (chirping)?

Any time your smoke detector goes off, it's important to pay attention. If it's sounding its loud alarm because it senses the presence of smoke, check your home thoroughly. If you smell smoke and are unable to locate a fire, call 9-1-1 and we'll send an engine to make sure that a fire isn't smoldering in a hidden area; and it won't cost anything. If you don't smell smoke, the detector may be reacting to the presence of dust, steam, or a small insect or spider. Dust and bugs can be removed by a vacuum cleaner. If steam from a nearby shower is affecting your smoke detector regularly, move the detector to a different spot.

If the detector is just chirping, thumping, or buzzing, it probably means that the battery is low. Replace the battery as soon as possible. Without a working battery, a smoke detector can’t do its job and the risk of dying in a fire increases greatly.

11. Are you my fire department?

The Hot Springs Fire Department has numerous stations that cover areas within the city limits. If you are outside the city limits and you are in Garland County, your fire department will vary upon location. Check out the Garland County website for more information. 

12. Can the Fire Department fill up my pool or water tank?

No, the Fire Department does not fill up any water tanks or pools. Please call the Utility Billing Service at 501-321-6880, for more information on this topic.