Can I request to pick up my check?
Yes. Please specify to our Purchasing Office that you would like to pick up your payment at our facility. If the payment is not related to our Purchasing Office, please specify to your contact that you would like to pick up the payment in person. They will forward contact information to Accounts Payable to contact you when the payment is ready.

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1. I have submitted my payment request. When should I expect my payment?
2. How can I get more information about an invoice (or statement) that I received from the City of Hot Springs?
3. I was told a check was issued to me from the City of Hot Springs. I have yet to receive the check. What should I do?
4. Can I request to pick up my check?
5. Where do I go to pick up my check / payment?
6. What is the current sales tax rate?
7. I have submitted a refund request. Whom do I contact?
8. What is your fiscal year end and when can I expect the annual financial reports to be available?
9. I have a question about a purchase order. Whom should I call?