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The original item was published from 7/30/2020 4:50:00 PM to 7/30/2020 4:52:15 PM.

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Posted on: July 30, 2020

[ARCHIVED] Utility Billing Services office closed until further notice

The City of Hot Springs Utility Billing Services Department at 517 Airport Road, Suite C, will be closed until further notice due to possible COVID-19 exposure.

Utility bill payments can be made by credit card either online at or by phone at 1-888-242-6632. Check or money orders can be mailed to Hot Springs Municipal Utilities, P.O. Box 3830, Hot Springs, AR 71914-3830. Checks can also be dropped off at either of two drop boxes: the parking lot at 111 Opera Street near City Hall or in front of the airport terminal building. 

For Utility Billing Services current or new customers hoping to initiate or transfer water services, or have other water service questions or concerns, please leave a voice message at 501-321-6880 and your request will be attended to.

Updates will posted on and on the City’s Facebook page (

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