The City of Hot Springs Utility Billing Services Department at 517 Airport Road, Suite C, will be closed until further notice due to possible COVID-19 exposure.
Utility bill payments can be made by credit card either online at www.cityhs.net/UBS or by phone at 1-888-242-6632. Check or money orders can be mailed to Hot Springs Municipal Utilities, P.O. Box 3830, Hot Springs, AR 71914-3830. Checks can also be dropped off at either of two drop boxes: the parking lot at 111 Opera Street near City Hall or in front of the airport terminal building.
Updates will posted on www.cityhs.net/UBS and on the City’s Facebook page (www.Facebook.com/cityofhotsprings).
Update: For Utility Billing Services current or new customers hoping to initiate or transfer water services, or have other water service questions or concerns, please leave a voice message at 501-321-6880 and your request will be attended to.