Public Information

  1. Road closure: South Patterson Street

    South Patterson Street, south of Leeper Street, will be closed from 8 a.m. on Tuesday, June 28, until 4 p.m. on Wednesday, June 29, for the rebuilding of the railroad crossing. Read on...
  2. Road Closure: Bridge Street and Malvern Avenue

    Bridge Street and Malvern Avenue, between Convention Boulevard and Spring Street, will be closed to through traffic from 8 a.m. until 11 p.m. on Thursday, June 30, for Visit Hot Springs’ Bridge Street LIVE! event. Read on...
  3. Lane closure: Buena Vista Road

    The eastbound lane of Buena Vista Road at the intersection of Wayward Winds Terrace will be closed from 8 a.m. to 5 p.m. on weekdays from Friday, June 24, through Thursday, June 30, for utility installation. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

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