Public Information

  1. 2022 State of the City Report available online

    Hot Springs City Manager Bill Burrough presented the annual State of the City Report at the Board of Directors meeting on Feb. 21, 2023, and a digital publication of the report is available online at Read on...
  2. Nearly 1,000 respondents to Downtown Hot Springs Parking Survey

    A total of 940 patrons, employees and downtown Hot Springs community members provided input relating to parking through a collaborative survey in January 2023 from the City of Hot Springs and Walker Consultants. Read on...
  3. Fire hydrant flow testing for March 30

    The Hot Springs Fire Department will be performing hydrant flow testing beginning between 7 and 8 a.m. until 4 p.m. on Thursday, March 30... Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

Provide input concerning your opinion of the City of Hot Springs' website.