24/7 Action Line
In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online
General Inquiries and Service form.
Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.
Communications
Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its
Facebook and
Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the
City12 broadcast schedule.
Sister City Program
Public Information also provides staff support for the
Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.
Website survey
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input concerning your opinion of the City of Hot Springs' website.