Public Information

  1. Hot Springs airport restricting access to FBO

    In order to mitigate the spread of COVID-19, Hot Springs Memorial Field airport will restrict access to the Private Aircraft Terminal (FBO) starting Monday, March 30. Read on...
  2. City Hall screening visitors and employees

    There are currently no plans to close City Hall at this time, but changes have been made to how City departments are delivering services in order to mitigate the spread of COVID-19. Read on...
  3. City of Hot Springs earns 20 consecutive Tree City USA

    For the 20th year, the Arbor Day Foundation named Hot Springs, Arkansas, a 2019 Tree City USA® by in honor of the City’s commitment to effective urban forest management. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

Provide input concerning your opinion of the City of Hot Springs' website.