Communications

The Hot Springs Police Department's Communications Division (Dispatch) is responsible for the intake of call for service from the Emergency 9-1-1 system, as well as from the HSPD's non-emergency phone number (501-321-6789). 

They bear the responsibility of dispatching all HSPD officers to calls for service, as well as dispatching call for service for the Hot Springs Fire Department. Additionally, they provide support functions for our local ambulance service by way of 911.

All Hot Springs Police Department Communications Division staff receive national certification through the Association of Public-Safety Communications Officials-International (APCO). 

The Communications Division's completely civilian staff is supervised by Dispatch Supervisor Steven Bates and report to Support Operations Bureau Lieutenant Chris Hays.  



Contact Us

  1. HaysC_Records
    Lieutenant Chris Hays
    Lieutenant, Support Operations Bureau

    911 Communications Center

     

    641 Malvern Avenue

    Hot Springs, AR 71901

     

    Ph: (501) 321-6789

    Fx: (800) 878-3167

     

    Steven Bates

    Communications Supervisor

     

    Ph: (501) 321-6789

    Fx: (800) 878-3167

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